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Why You Need OSHA Training in Healthcare

Kelli Ngariki • September 4, 2023

The Occupational Safety and Health Act of 1970 aims to protect American workers and prevent work-related injuries, illnesses, and deaths by setting and enforcing standards. As per OSHA guidelines, employers must comply with OSHA regulations. Therefore, they must provide the explicit safety and health training their workers need to perform their jobs safely.

Who Needs OSHA Training?


All healthcare workers with potential exposure to hazards must receive training on specific safety hazards and precautions (controls) before engaging in potentially hazardous activities. The timeliness of training is critical when it comes to adhering to OSHA regulations. While all employees are at risk, the risk of injuries and illnesses is even greater for newly hired employees. For this reason, all employees should receive OSHA training within the first ten days of employment and annually thereafter, as per OSHA requirements. Safety (OSHA) Officers should also receive training on identifying hazards, developing plans, and maintaining records. 



What Help is Available?


Understandably, many employers are seeking assistance with the OSHA training process. Lack of time, resources, and intricate knowledge of ever-changing OSHA guidelines can expose employers to substantial risks and non-compliance penalties. Fortunately, employers don’t have to navigate this arduous process alone. At Healthcare Compliance Associates (HCA), we live and breathe OSHA compliance, so you don’t have to! Our job is to save you time, reduce risk exposure, and help you provide your employees with the best work environment possible.


Our specialists at HCA develop and conduct engaging training programs (on-site, virtual, and online), create practical checklists to make compliance easier, provide monthly newsletters with updates to stay informed, assist with setting up plans and policies, and provide personalized support to help in an inspection and with day-to-day challenges.


Working with an OSHA compliance company such as HCA has many advantages. Five of the most notable of these are:


Protects Employees


For employees, on-the-job injuries and illnesses can have devastating effects. According to a study by the American Journal of Industrial Medicine, a single workplace illness or injury costs an employee and their family on average $8,000 out of pocket. Employees may be forced to dip into their savings or default on payments. As a result, these employees are much more likely to lose their homes, cars, and health insurance.


Thankfully, you can significantly reduce the likelihood of injuries and illnesses by providing proactive and comprehensive OSHA training to all employees through a reputable OSHA compliance management company. Through this commitment to safety compliance, you can prevent much physical pain, emotional suffering, and financial stress on your workers. Additionally, establishing more standardized procedures creates consistency for employees, and an increased understanding of roles and expectations helps improve employee satisfaction. Smoother workflow processes and happier employees will likely result in a better patient experience…the ground on which great reputations and abundant referrals are built.



Increases Productivity and Saves You Money


According to the United States Bureau of Labor and Industries, in 2021, private industry employers reported 2.6 million non-fatal workplace injuries and illnesses. In 2020, the healthcare and social assistance industry had the most reported injuries and illnesses at over 800,000. Furthermore, healthcare and residential care had the highest number of incidents resulting in days away from work.


The financial toll of illnesses, injuries, and workplace fatalities can be enormous for employers. In today's business environment, this cost can be the difference between running in the black or the red. Small and medium-sized businesses are especially vulnerable to the impact of workplace injuries and illnesses. Slim budgets and the nature of “work-family” environments in businesses of these sizes can cause immediate and lasting financial and emotional trauma.


A quality training program that creates awareness about safety hazards and instructs employees on preventing them is a worthy investment. Returns on OSHA training investments include increased productivity, higher worker morale with decreased absenteeism, more predictable patient care, increased profitability, improved compliance with fewer worker's compensation claims, improved patient satisfaction, reduced insurance risk exposure, and minimized legal fees. Indirectly, an investment in OSHA training can also promote patient referrals, further supplementing your bottom line.



Reduces Your Risk of OSHA Fines and Citation


Employers have a moral obligation to protect their staff from unsafe working conditions. Further, non-compliance can lead to hefty fines reaching hundreds of thousands of dollars and citations that can cause individuals to lose their licenses. In many cases, the detrimental financial effects of non-compliance can be made even worse when a company’s reputation is tarnished. Effective training will reduce the risks of employees, patients, or members of the general public filing complaints about you to OSHA.


While some of these complaints can be minor, only warranting a letter asking for an explanation with possible internal remediation of the reported hazard, others substantiate an on-site OSHA investigation. If an inspector arrived at your facility today to thoroughly examine your potential risks, work practices, and controls, will you, your employees, and your facility be prepared to withstand the rigors of an OSHA compliance audit?


An effective OSHA training company should ensure that an OSHA trainer walks through your facility annually and recommends improving compliance. Your training company will likely give you an outline of the compliance process and specific instructions on responding to a complaint. More importantly, they should also provide you access to a local trainer who can serve as your representative during an inspection, offering guidance and assistance with any necessary follow-up.


This invaluable support will likely decrease the stress level for you and your staff. Additionally, OSHA inspectors will consider your 'good faith effort' to achieve compliance through safety plans, policies, and documented training. Your efforts may decrease sanctions or even avoid them altogether. Having an OSHA training certification not only provides your staff with continuing education credits (CE’s), it may save you money in fines. Annual professional training offers peace of mind knowing you're protected if an accident, complaint, or inspection occurs.



Increases Job Satisfaction and Morale


Everyone appreciates feeling valued and respected. Offering new-employee and annual staff training demonstrates management's commitment to the safety and health of their employees. By investing in staff education, management can earn the trust and loyalty of workers and boost morale. Better morale not only increases productivity and lowers the number of absences but also reduces the number of on-site accidents.


From our experience, the most effective and productive OSHA safety programs involve multiple staff working harmoniously to achieve and maintain compliance. This team approach takes the heavy lifting off of one or only a handful of employees and encourages the whole team to prioritize safety. Management’s fostering of teamwork and unity among workers typically leads employees to feel happier, more supported, and less stressed. When people know their role and the importance of workplace safety, they feel a greater sense of belonging to the group and empathy for their co-workers. As part of a team, members work together in a productive manner that results in better patient care and outcomes.



Keeps You Current on Laws and Requirements


Under OSHA rules, all healthcare employers should know and follow governmental regulations to protect their employees. Some OSHA rules haven't changed in many years, while others are revised often. Oregon OSHA (OR-OSHA) adds additional requirements to federal laws, making standards even more stringent. As an employer, you must keep up with frequent changes to federal and state-specific laws. Unfortunately, this can be challenging and time-consuming. To exemplify the complexities of changing regulations, Oregon OSHA Covid rules have been updated 14 times since coming out in 2020.


At HCA, we conduct ongoing research to stay current on OSHA guidelines and incorporate recent changes into our training program in a practical and helpful way that you and your staff can implement quickly. Working together, we focus your employees on areas that help your patients and generate income rather than compliance.


Finding an OSHA compliance expert in your state saves you time and money. There are numerous nuances in the world of OSHA compliance, and it helps to work with someone who knows the ins and outs of federal and state guidelines. For example, understanding which government organization to listen to, The Center for Disease Control (CDC), the Oregon Health Authority (OHA), or Oregon OSHA, can be very complicated. Depending on the specific hazard topic, any of these organizations might trump the others. But how would you know? A good compliance consultant will spend countless hours researching and communicating with these organizations to understand the distinctions.


Conclusion


Establishing and maintaining OSHA compliance can be tricky. By working with a reputable OSHA compliance company, you can remove the obstacles that put you and your companies at serious risk of injuries and illnesses. In working proactively and collaboratively, we can find and fix workplace hazards before employees are injured or become ill.


Proper employee training cultivates an understanding of OSHA responsibilities and empowers staff to make good decisions. OSHA training will reduce your risk of fines, legal fees, and citations, protect your team from injuries or illnesses, increase productivity and staff morale, keep you current on relevant laws and regulations, and improve patient outcomes.


OSHA certification demonstrates that you conduct business safely and ethically according to the law. It builds trust and improves your company's reputation with patients and the community. It will also likely minimize fines if your company has a complaint filed against you or OSHA arrives for an inspection. A reputable OSHA training and support company can assist you on your ever-evolving compliance journey.


We’ve got you!


We at Healthcare Compliance Associates live and breathe compliance, so you don’t have to.   

We develop and conduct engaging training programs (onsite, virtual, and online), create practical checklists to make compliance easier, provide monthly newsletters with updates to stay informed, assist with setting up plans and policies, and provide personalized support to help in an inspection and day-to-day challenges. We keep your employees working and focused on areas that help your patients and generate income. Not focused on compliance. 


In just 30 days, everyone in the office can be compliant, and it can cost less than $5 per day, depending on the size of your business. 


By Kelli Ngariki February 20, 2025
The U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) has imposed a $1.5 million civil money penalty on Warby Parker, a well-known eyewear retailer, due to violations of the HIPAA Security Rule following a cybersecurity breach. This enforcement action underscores the critical importance of robust cybersecurity measures in protecting sensitive patient information. What Happened? In December 2018, OCR launched an investigation after Warby Parker reported a data breach. The company discovered unusual login attempts on its website, which were later linked to a credential stuffing attack—a method where hackers use stolen username-password combinations from other breaches to gain unauthorized access to accounts. Between September 25, 2018, and November 30, 2018, cybercriminals infiltrated Warby Parker’s systems, exposing the protected health information (PHI) of nearly 200,000 individuals. The compromised data included: Names Mailing addresses Email addresses Certain payment card details Eyewear prescription information Subsequent breach reports in April 2020 and June 2022 indicated that similar attacks had occurred again, further highlighting vulnerabilities in Warby Parker’s security measures. OCR’s Findings OCR determined that Warby Parker violated three key provisions of the HIPAA Security Rule by failing to: Conduct a thorough risk analysis to identify vulnerabilities. Implement adequate security measures to protect ePHI. Regularly review system activity to detect and prevent breaches. In September 2024, OCR proposed a $1.5 million penalty, which Warby Parker did not contest. The penalty was finalized in December 2024. Lessons for Healthcare Providers & Business Associates This case serves as a stark reminder that all entities handling protected health information (PHI) must maintain rigorous security standards. OCR recommends the following best practices to mitigate cyber threats: Identify all ePHI storage and transmission points within the organization. Conduct regular risk analyses and integrate findings into security policies. Implement and review audit controls to track system activity. Use multifactor authentication (MFA) to prevent unauthorized access. Encrypt ePHI at rest and in transit for added security. Train employees on HIPAA compliance and cybersecurity awareness. Incorporate lessons from past breaches into ongoing security strategies. The Takeaway Warby Parker’s penalty reinforces the message that HIPAA compliance is not optional—it’s essential. Cyberattacks are becoming more frequent and sophisticated, and covered entities must take proactive steps to secure patient data and avoid costly penalties. Stay Compliant & Secure If you need assistance in strengthening your HIPAA compliance efforts, our team is here to help. Contact us today for expert guidance and customized compliance solutions. 541-345-3875 ext. 5 For more information on HIPAA compliance and cybersecurity best practices, visit the HHS OCR website.
Test dental unit waterlines at least one time per quarter.
By Kelli Ngariki February 7, 2025
The tragic incident in Anaheim, California in 2016 brought attention to the crucial issue of maintaining dental unit waterlines. This distressing event occurred at a pediatric dental office, where contaminated water was unknowingly used during procedures, including pulpotomies, on young patients. As a result, numerous children suffered from severe infections, leading to the necessity of strong antibiotics, multiple surgeries, excruciating pain, and the potential for facial disfigurement. Dental unit waterlines (DUWLs) are crucial components in dental care settings, ensuring the delivery of water for various procedures. However, if not properly maintained, they can harbor harmful microorganisms, posing a risk to both patients and staff. Here are some best practices to keep your DUWLs safe and clean. The Risks Dental unit waterlines can become breeding grounds for biofilms, thin layers of bacteria that adhere to surfaces. If contaminated water is used during dental procedures, these biofilms can lead to infections. Therefore, regular maintenance and monitoring are essential to prevent microbial contamination. 1. Waterline Cleaners Routine use of chemical cleaners (germicides) specifically designed for DUWLs is a key practice. These cleaners help to break down and remove biofilms. Follow the manufacturer’s instructions for the correct dosage and frequency. 2. Regular Flushing Daily flushing of waterlines is an effective way to reduce the accumulation of bacteria. It is recommended to flush each waterline for 20-30 seconds between patients and for a longer duration at the beginning and end of each day. 3. Water Quality Testing Regular testing of water quality is essential to ensure it meets the safety standards. The American Dental Association (ADA) recommends testing at least once per quarter. Water used in dental treatment should meet the Environmental Protection Agency (EPA) standards for drinking water, which is less than 500 colony-forming units (CFU) per milliliter of heterotrophic water bacteria. Testing the water quality at the output of each waterline is crucial. While some dentists assume that ensuring clean water enters the system is sufficient, it's essential to recognize that biofilm frequently develops within the waterline tubing itself. 4. Use of Sterile Water for Surgical Procedures For surgical procedures involving the exposure of bone or sterile tissues, use sterile water or saline delivered through devices designed for such procedures. This significantly minimizes the risk of infection. 5. Installation of Anti-Retraction Devices Anti-retraction valves or devices prevent the backflow of oral fluids into the waterlines, which can contaminate the water supply. Ensure these devices are installed and functioning correctly on all dental units. Regular flushing of waterlines is still recommended even when using these devices. 6. Adherence to Manufacturer’s Instructions Follow the dental unit manufacturer’s instructions for the maintenance and care of DUWLs. This includes understanding the specific requirements for the use of chemical agents and the recommended maintenance schedule. 7. Standard Operating Procedures and Staff Training Establish and follow written standard operating procedures for infection control of dental unit waterlines. Train all dental staff on the importance of maintaining these waterlines and ensure they fully understand the cleaning and testing protocols. Regular training sessions and updates are essential to maintain high standards of waterline hygiene. 8. Documentation and Monitoring Keep detailed records of all maintenance activities, including cleaning, flushing, and water testing results. Regular monitoring and documentation help track the effectiveness of your infection control measures and ensure compliance with safety standards. Conclusion Maintaining clean and safe dental unit waterlines is critical for patient safety and the overall success of dental practices. By following these best practices, dental professionals can minimize the risk of infection and provide a safe environment for their patients. Regular maintenance, proper training, and adherence to guidelines are the pillars of effective DUWL management. Implementing these practices enhances the quality of care and ensures compliance with health and safety regulations, protecting both patients and dental healthcare providers.
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